Terms of Service

Introduction and Acceptance

Welcome to Vaultline. These Terms of Service govern your access to and use of our website, services, and any related content. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Vaultline. We encourage you to read them carefully to understand your rights and obligations when using our services.

Service Description

Vaultline provides accounting software implementation, systems integration, and process automation services. Our services are designed to support organizations in managing their financial operations more effectively. The specific scope of services will be defined in separate service agreements or proposals.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will make reasonable efforts to notify you of any significant changes that may affect your use of our services.

Acceptable Use Policy

When using our website and services, you agree to:

• Provide accurate and complete information when required
• Use our services only for lawful purposes and in accordance with these terms
• Respect the intellectual property rights of Vaultline and others
• Not attempt to gain unauthorized access to our systems or networks
• Not transmit any harmful code, viruses, or malicious software
• Not engage in any activity that could damage, disable, or impair our services
• Not use our services to spam, harass, or send unsolicited communications

We reserve the right to investigate violations of these terms and take appropriate action, including terminating access to our services.

Account Creation and Management

Account Requirements

Certain features of our services may require you to create an account. When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You agree to notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.

Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in any conduct we deem inappropriate or harmful to our services or other users. You may also terminate your account at any time by contacting us.

Service Availability and Modifications

Uptime and Maintenance

While we strive to maintain high availability of our services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or technical issues. We will make reasonable efforts to provide advance notice of scheduled maintenance when possible.

Feature Changes

We may modify, add, or remove features from our services at our discretion. We will notify you of material changes that significantly affect your use of the services. Continued use of our services after such changes constitutes acceptance of the modified terms.

Geographic Restrictions

Our services may not be available in all geographic locations. We reserve the right to restrict access to our services based on geographic location or other factors at our discretion.

Intellectual Property Rights

Our Content and Trademarks

All content on our website and within our services, including text, graphics, logos, designs, and software, is the property of Vaultline or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute our content without our express written permission.

License Grant

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes. This license does not include any right to resell or make commercial use of our services or their content.

Your Content

You retain ownership of any content you submit through our services. By submitting content, you grant us a non-exclusive, worldwide license to use, store, and process your content solely for the purpose of providing our services to you.

Payment Terms

If you purchase services from Vaultline, you agree to pay all fees associated with your purchase. Fees will be specified in your service agreement or proposal. Payment terms, including due dates and accepted payment methods, will be outlined in your invoice or service agreement.

All fees are non-refundable unless otherwise stated in writing. We reserve the right to change our pricing with advance notice. Price changes will not affect services you have already purchased under a previous pricing structure.

Late payments may result in suspension of services and may incur late fees as specified in your service agreement.

Warranties and Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will meet your specific requirements, be uninterrupted, timely, secure, or error-free. We do not warrant the accuracy or completeness of information obtained through our services.

Your use of our services is at your own risk. You are solely responsible for any damage to your systems or loss of data resulting from the use of our services.

Limitation of Liability

To the fullest extent permitted by law, Vaultline and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. This includes damages for loss of profits, data, or other intangible losses.

In no event shall our total liability to you for all claims exceed the amount you paid us in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Vaultline and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, your violation of these terms, or your violation of any rights of another party.

Third-Party Services and Links

Our services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

We do not endorse or assume any responsibility for third-party services, even if we provide integration with or links to them.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree to waive any right to a jury trial or to participate in a class action lawsuit. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be communicated through prominent notice on our website or via email.

Your continued use of our services after such modifications constitutes your acceptance of the updated terms. If you do not agree with the modified terms, you should discontinue use of our services.

Termination

Either party may terminate the service relationship at any time. We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these terms.

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall remain in effect after termination, including ownership provisions, warranty disclaimers, and limitations of liability.